Joint Chiefs of buy Staff 5 Blade 2D 11" (Your Choice of Wood)

***Read*** People complain in reviews about the dumbest things when it's stated below. READ!!!!
If you have question, ASK!!!! We don't mind explaining to best of our ability. But to make a purchase and then complain without reading below or asking unknown questions is _____________. (FUBAR?)
Photos are for material reference only. Please ask Questions, do not make any assumption regarding wood species or color.
Specialized request that are accepted and completed are done with the understanding that you have the authorization to make those request for reproduction.
DRAFT APPROVAL IS IMPORTANT. DELAYS IN APPROVING PERSONALIZATION, DELAYS YOUR ORDER BEING STARTED AND SHIPPED. IF IT TAKES 7 DAYS FOR YOU TO APPROVE DRAFT SENT, 7 DAYS ARE ADDED TO THE 14 DAYS WHEN YOU PLACED THE ORDER.
All images sent or received of the product or desires to be placed on the product become the property of Graham's Goods LLC. Any request for copyrighted items not licensed through Grahams Goods LLC will be deemed as authorized by the requester. Please see the list of our licensed agencies below.
Our normal operating hours for orders are Monday – Friday 0700-1500hrs. Email and Etsy messaging is the best way to communicate. After hours and weekend work is strictly at our convenience after the weekly paperwork is completed. At times on the weekends the online store may be closed as well.
Plaques can be custom made with a name, a different size not in listing, and wood color, simply contact us with your desires prior to purchase to ensure it can be done and be sure to approve the draft as soon as possible to reduce delays.
Tax exempt Purchases can be made by contacting us at G2.grahams.goods [!at] gmail.com. For Air Force Customers we have Form 889 ready.
The expected delivery of any items requiring personalization will be dependent on the time it take to get the final approval of the designs.
Embroidery can be customized with name, dates, etc. simply contact us with your desires prior to purchase to ensure it can be done and be sure to approve the draft as soon as possible to reduce delays.
Vacation: We often put the store on vacation when we are behind on orders to get caught up. With only two people and being fully licensed with every branch of service and DOD (USMC: Hobbyist) and numerous universities, colleges, and academies we stay busy. Do not wait till the last minute to place your order. If you do, be sure to select the fastest shipping and rush order, the links are below. We do not respond to requests for any date requirements without these two options selected.
The FREE provided shipping with your purchase is USPS Parcel Select Ground, if you wish for something to arrive quicker, please pay for the upgrade when you order.

Customization starts at $10.00 for most of the basic one-line requests and additional charges depending on the personalization. New artwork design charge is no less than $50. Please request a custom order as they require approval of the design modification which will be sent to you for viewing and approval along with the additional charge(s). Customization order will be cut as submitted to you within 48 hours in most cases if we do buy not hear from you about the draft your item ship date will be extended accordingly or refunded.
This link is for customization: : https://www.etsy.com/sg-en/listing/545429495/custom-engravingpaintingembroiderywood?ga_search_query=custom&ref=shop_items_search_1&frs=1
If engraving is desired a proof will be sent with the requested inscription for approval before cutting to prevent delays, please respond to the proof promptly. Engraving must be requested when the item is ordered and we will prompt you for engraving payment if not already made.
Communication: Pay attention to your Etsy messages for responses and drafts to ensure minimal delays in your order. Be sure to ask questions before your order to ensure it is possible. Ensure your emails from Etsy are not going to your junk folder, we do not communicate outside of Etsy as we really do not have the time. Private emails are used for royalties, licensing agencies, tax reports etc.. If you do send an email, we will respond when and if time permits and redirect you to Etsy messages. Most of our time is in this wood shop with multiple filtration system, four CNC machines running, and two dust collections and earplugs hearing a phone is not possible. With hundreds of items and orders daily with only two people we can't stop everything to take or place phone a call. If you message us via Esty and do not hear from us, please reach out again.
Broken wings: these do not come with hanging hardware.
Finishes on all plaques, coin holders and hat press is a glossy finish unless you state otherwise. Stain: We only use Golden Oak or Early American on some species listed here: Oak, Ash, Hickory Hat press are stained automatically all other require an additional charge to be stained.
Just put it in the cart and purchase with any other option you choose, Stain option here:https://www.etsy.com/sg-en/listing/545429495/custom-engravingpaintingembroiderywood?ga_search_query=custom&ref=shop_items_search_1&frs=1
If a completed plaques that you do not want to see displayed in this website, please notify us in writing (an email is sufficient) and we will remove their photos from the web site; otherwise we assume we have permission to show them.
RUSH ORDER has nothing to do with shipping which we do not control. Rush order puts your order in front of the que to be accomplished in the shortest amount of time possible. This sometimes requires working after hours to complete. Keep in mind expediated shipping has nothing to do with putting your in order in front of others.
This is the link for a Rush Order: https://www.etsy.com/listing/617810856/rush-order?ga_search_query=rush&ref=shop_items_search_1&frs=1
If you need a specific exact size, please let us know. Our sizes are listed as approximate. They will often be larger and seldom the minimal size listed. We do this to not waste any more wood than needed.
Expedited shipping is the fastest method of shipping. However regardless of what you choose, please remember WE DO NOT CONTROL SHIPPING COMPANIES. Keep in mind expediated shipping has nothing to do with putting your in order in front of others.
Please note most woods vary from tree to tree so the look is only a baseline not exact. In some cases, the color from one tree to the other is drastic within a species.
The color and patterns can be seen here, type in the name in the search area at the top right: Wood Identification Guide.